Customer Experience Analytics added to Huawei Smartcare SEQ solution.
Posted March 08, 2013
Tool provides customer experience insight.
Posted March 08, 2013
New project management tool shares customer feedback.
Posted March 06, 2013
Soution offers new machine learning and improved predictive modeling capabilities
Posted March 06, 2013
Software tracks customer responses to monitor customer service results.
Posted March 06, 2013
Verizon customer satisfaction rises in 2012, while Sprint, AT&T and T-Mobile decline.
Posted February 28, 2013
Nectar DXP and CX Assurance now integrate with Genesys Cloud
Posted May 13, 2002