The JW Marriott Washington DC is the official conference hotel for Smart Customer Service 2020. Need to book a hotel room? Be sure to book within the official group block and take advantage of discounted rooms rates negotiated exclusively for Smart Customer Service 2020 attendees!
JW Marriott Washington DC
1331 Pennsylvania Avenue NW
Washington, DC 20004
Due to the postponement of Smart Customer Service 2020 we are no longer acception hotel reservations.
Ronald Reagan Washington National Airport (DCA) 4.3 miles
Metro service available, Estimated taxi fare is $20 one way
Washington Dulles International Airport (IAD) 26.5 miles
Estimated taxi fare is $60 one way
Baltimore/Washington International Thurgood Marshall Airport (BWI) 34.1 miles
Estimated taxi fare is $90 one way
Union Station, 2 miles
Metro Center Station (Orange, Silver, Blue, and Red Lines), .4 miles
Valet parking only, $63 per day/oversized vehicles, $73 per day (height clearance 6ft 4in)
All travel information is taken from the JW Marriott website and is subject to change without notice.