Past & Upcoming Events

CX Connect 2021 featuring Smart Customer Service - June 15 - 17, 2021 | Free Webinar Series

Smart Customer Service 2020 - April 27 - 29, 2020 | Washington, DC (Cancelled)

Smart Customer Service 2019 - April 29 - May 1, 2019 | Washington, DC

Smart Customer Service 2018 - April 9 - 11, 2018 | Washington, DC

Customer Service Experience 2017 - April 24 - 26, 2017 | Washington, DC

Customer Service Experience 2016 - May 23 - 25, 2016 | Washington, DC

Customer Service Experience 2015 - August 17 - 19, 2015 | New York, NY

Customer Service Experience 2014 - August 18 - 20, 2014 | New York, NY

Customer Service Experience 2013 - August 19 - 21, 2013 | New York, NY

Customer Service Experience 2012 - August 13 - 15, 2012 | New York, NY