Smart Customer Service 2019 Registration is Closed
Smart Customer Service 2019 PASS OPTIONS
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All Access PLUS Workshop Pass |
By 4/5 |
After 4/5 |
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Includes access to:
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$1,895 |
$2,095 |
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All Access Pass |
By 4/5 |
After 4/5 |
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Includes access to:
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$1,695 |
$1,895 |
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Full Three-Day Conference Pass |
By 4/5 |
After 4/5 |
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Includes access to:
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$1,295 |
$1,495 |
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One Day Pass |
By 4/5 |
After 4/5 |
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Includes access to:
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$795 |
$995 |
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Networking Pass |
By 4/5 |
After 4/5 |
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Includes access to:
Does not include access to conference sessions or lunches. |
$395 |
$495 |
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Postconference Workshops |
By 4/5 |
After 4/5 |
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Includes access to:
Priced per workshop. Priced separately or as part of the All Access PLUS Workshops Pass. |
$295 |
$395 |
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Customer Solutions Expo |
By 4/5 |
After 4/5 |
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Registrants must show business card or proof of industry affiliation. |
$25 |
$35 |
The Customer Solutions Expo combines the Smart Customer Service, CRM Evolution, Digital Experience Conference, and SpeechTEK 2019 showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Admission to the Expo is free with the purchase of any conference pass or just $25 for Expo-Only access (when purchased by the early-bird deadline).
Expo Hours
Monday, April 29 .............. 5:00 p.m. - 7:00 p.m. (Grand Opening Reception)
Tuesday, April 30 ............. 10:00 a.m. - 4:30 p.m.
Wednesday, May 1 ........... 10:00 a.m. - 1:00 p.m.
Registration Desk Hours
Registration will be located on the Ballroom Level of the Renaissance Washington, DC Downtown Hotel.
Sunday, April 28 .............. 12:00 p.m. - 4:30 p.m.
Monday, April 29 .............. 7:30 a.m. - 7:00 p.m.
Tuesday, April 30 ............. 8:00 a.m. - 5:30 p.m.
Wednesday, May 1 ........... 8:00 a.m. - 4:00 p.m.
Hotel and Travel
Attendees are responsible for making their own travel arrangements and hotel accommodations. Please see the Venue page for more information.
Cancellations, Substitutions, and Refunds Policy
Cancellations will be accepted if received in writing no later than March 29, 2019. Full refunds minus a $150 processing fee will be issued. No refunds will be given after this date, although you may subsitute another person in your place.
Privacy Notice
For details regarding collection and use of your personal information please see our Privacy Policy.
Code of Conduct
Information Today, Inc. is dedicated to providing an enjoyable conference experience for all conference participants. Please review our Code of Conduct prior to the event.
Conference Registrar
For questions regarding registration:
Joan Betances, Conference Registrar
Phone: 609-654-6266, ext. 156
Fax: 609-654-4309
jbetances@infotoday.com
General Inquiries
For all other inquiries please contact:
Customer Service Department
Information Today, Inc.
143 Old Marlton Pike
Medford, NJ 08055
Phone: 609-654-6266 or 800-300-9868
custserv@infotoday.com
NOTE: The sponsors and management of the Smart Customer Service 2019 reserve the right to make necessary changes in this program. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in substitution of a presentation topic and/or speaker.
Information Today, Inc. assumes no liability for the acts of their suppliers nor for the safety of any Smart Customer Service 2019 participant while in transit to or from this event. The total liability during the precise hours of the meeting will be limited to a refund of the delegate fee.
