Kim Williams

Kim Williams
COO
SaviLinx

Kim Williams is the COO of SaviLinx which provides customized customer support solutions.  Kim is responsible for the successful implementation and ongoing operation of multi-lingual, multinational BPO projects.

Prior to joining the SaviLinx team in 2015, Ms. Williams spent over 15 years in the BPO industry working both domestically and internationally developing and managing a wide variety of service delivery models.  She also worked as a business consultant, where she successfully led the development and implementation of a global procurement information data warehouse. In addition, she has held positions including VP of Account Management, VP of Manufacturing Operations, and Worldwide Marketing Manager.  Kim graduated Phi Beta Kappa with a BA in Government from Colby College and earned her MBA from the University of Maine in 2012. 

Smart Customer Service 2018