Thomas Kurian
Head of new markets at Treasure Data
Thomas Kurian joined Treasure Data in April 2020 from Arm's IoT business. He is responsible for helping the company gain market share in multiple industries. Prior to joining Arm in 2017, he worked for Zebra Technologies as chief strategy officer and then chief technology officer, where he helped the company grow revenue by more than 300 percent in five years. He led teams that helped customers like Amazon, FedEx, and Target in digital transformation initiatives.
Articles by
Thomas Kurian
The old model of customer service was very scripted and linear, but new contact center tools can personalize service and greatly improve the customer experience.
Posted January 17, 2022