Sudhir Pucha
Vice president of information technology at HighPoint Global
Sudhir Pucha brings 20 years of experience leading and implementing scalable and secure technology strategies and solutions across multiple industry domains for various federal government and commercial entities. He has a deep expertise in the implementation of contact center technologies including speech and text analytics, voice recognition, and data management.
As vice president of information technology, Sudhir oversees HighPoint’s information technology systems to ensure strategic alignment with the company’s business needs as well as the needs of federal customers. Prior to joining HighPoint in 2013, Sudhir held management and technical positions with APS Healthcare, IBM, and Alltel.
Sudhir has a master of science in electrical engineering from the University of South Florida and completed the CIO Certification Program from the CIO Institute at Carnegie Mellon University.
Articles by
Sudhir Pucha
Getting customer service right requires the right mix of real-time speech analytics, dynamic content management, and live agents.
Posted November 25, 2019