Shreesha Ramdas
Senior vice president and general manager of Strikedeck at Medallia
Shreesha Ramdas is senior vice president at Medallia and general manager of Strikedeck, a company he co-founded prior to its acquisition by Medallia. Prior to Strikedeck, Ramdas was general manager of the Marketing Cloud at CallidusCloud, co-founder of LeadFormix (acquired by CallidusCloud) and OuterJoin, and general manager of Yodlee. Ramdas has led teams in sales and marketing at Catalytic Software, MW2 Consulting, and Tata and also advises startups on marketing and growth hacking.
Articles by
Shreesha Ramdas
These four steps can help companies create and grow their customer success processes.
Posted November 08, 2021
Customer success teams need to keep their eye on the ball and shouldn't get too wrapped up in other tasks.
Posted November 23, 2020
Customer success requires listening and turning that data into actionable insights.
Posted July 14, 2020
As more companies appoint a chief customer officer (CCO), success is not a given; several factors can significantly make or break the success of the CCO.
Posted May 11, 2020