Sharad Sachdev
Managing director of the Applied Intelligence Practice at Accenture
Sharad Sachdev is a leader in the Applied Intelligence practice at Accenture, with deep expertise in AI-powered customer engagement, in addition to broader focus on enterprise-wide adoption of AI across industries, including insurance, communications, travel, and health care.
Articles by
Sharad Sachdev
Customer data hides valuable information to redirect product and service delivery and overall customer experiences.
Posted June 03, 2022
How digital + physical is transforming customer experiences.
Posted February 05, 2021
Companies that have successfully navigated COVID-19 have turned to cloud-based and AI-enabled technologies for their contact center workforces.
Posted October 02, 2020