Priya Iyer

Chair and CEO of Vee24

Articles by Priya Iyer

Customers expect to be able to reach companies 24/7 however they want, and automation lets them do just that.

Posted July 28, 2020

Here's are a few things to avoid when creating AI-powered bots for customer experience.

Posted April 20, 2020

Email:

	Smart Customer Service eWeekly Receive customer service news, trends, and analysis, plus expert advice.
	Smart Customer Service Bulletin Periodically, get important offers from SmartCustomerService.com or our advertising partners.