Nancy Van Elsacker Louisnord
President of TOPdesk USA
Nancy Van Elsacker Louisnord is president TOPdesk USA. She’s also a public speaker, a contributor to dozens of industry publications, and a service management expert.
Articles by
Nancy Van Elsacker Louisnord
Omnichannel doesn't just mean being present on more than one channel and allowing users to interact however they want.
Posted January 02, 2019
By doing so, you'll act as more of a gatekeeper than a writer, editor, and publisher.
Posted June 05, 2018