Liz Osborn
Liz Osborn is vice president of product and solutions marketing at cloud contact center software provider Five9. Prior to Five9, Liz was senior director of product marketing at Genesy. Liz has also held product and marketing leadership roles at Adobe and Lucent.
Articles by
Liz Osborn
Contact service professionals can provide important insights into customer's emotional reactions to product purchases. Is your company prepared for the future of "emotionomics?"
Posted October 01, 2013