Kristyn Emenecker

Kristyn Emenecker

Kristyn Emenecker, vice president of the WFO Solutions Group at inContact, has 18 years of experience in the contact center industry, serving in a variety of operational, consultant, and senior leadership roles. 

Articles by Kristyn Emenecker

Millions of dollars are spent on calls that don't result in closed sales. Speech analytics may prevent you from leaving money on the table.
Posted May 02, 2014