Julien Rio
Assistant vice president of international marketing at RingCentral
![Julien Rio Julien Rio](http://dzceab466r34n.cloudfront.net/Images/Author_Images/164597-Julien-Rio-050.jpg)
Julien Rio, a certified customer experience professional (CCXP) and assistant vice president of international
marketing at RingCentral, is a renowned figure in the CX world. He is founder of CX Therapy,
a vlog that delves into real-world customer experiences, author of "Customer Experience
Unearthed," and a founding member of the European Customer Experience
Organization (ECXO).
Articles by
Julien Rio
Responsible AI integration requires careful planning, rigorous testing, and a commitment to ongoing learning
Posted May 28, 2024