James Marscheider
Chief commercial officer at evaluagent
As Chief commercial officer at evaluagent, James Marscheider leads commercial strategy and marketing for a business that provides sales and customer services teams with the tools they need to deliver risk-free customer conversations with full quality assurance coverage, conversation analytics that provide actionable insight, and robust performance management workflows. He is an accomplished, numbers-driven marketing professional with broad experience that spans strategic planning, market intelligence, product development, brand management, direct-marketing, PR, channel development, and sales enablement.
Articles by
James Marscheider
Tips for using data to improve the customer experience and boost employee engagement.
Posted August 05, 2024