Fara Haron
CEO of North America, Ireland, and Southeast Asia and executive vice president of global clients at Majorel.
Fara Haron is CEO of North America, Ireland, and Southeast Asia and executive vice president of global clients at Majorel. She leads a rapidly growing team of customer service professionals helping companies with their global customer service strategies, providing customer engagement to some of the world's largest and most respected companies.
Articles by
Fara Haron
Gig economy workers are the lifeblood of many companies, and customer service operations need to address their needs.
Posted August 17, 2021
The customer service industry shifted to remote operations due to the pandemic and found benefits beyond safety that make the flexibility to work from anywhere the long-term choice.
Posted November 02, 2020
Skilled customer service agents and technology together will be the winning combination in 2020.
Posted March 03, 2020
Suggestions for driving positive customer experiences and improving brand loyalty with social media customer service.
Posted July 16, 2019
Growing companies can really benefit from outsourcing some customer service functions, but it should be done as a partnership.
Posted February 04, 2019
Addressing Minimum Wage in Customer Service
Posted October 25, 2018
Driven by data and insights from customer service professionals, here are some simple steps to creating a customer-based business.
Posted July 31, 2018
Sometimes the only interaction a customer has with a company is through customer service, so your company should make it a priority to keep the momentum from Customer Service Week going all year.
Posted October 24, 2017