Dennis Reno
Senior vice president of customer experience at Cyara
Dennis Reno is senior vice president of customer experience at Cyara. He has more than 30 years of experience in areas like client engagement, technical support and training, and account management, having held leadership roles at companies such as OneLogin, Arxan Technologies, Oracle, and Microsoft.
Articles by
Dennis Reno
Consumers today are comfortable using digital channels to solve customer service issues, lbut phone lines will persist as a standard method for reaching businesses, especially for resolving customer service problems.
Posted July 21, 2021
CX leaders should prioritize listening to customers and making sure their team is responsive on social media and traditional channels.
Posted December 14, 2020