David Singer
Global vice president of go-to-market strategy at Verint
With more than 25 years' experience in the customer engagement and customer edxperience sector, David Singer is global vice president of go-to-market strategy at Verint.
Articles by
David Singer
We need a new approach to contact center architecture that leverages open systems, artificial intelligence (AI), and automation.
Posted September 26, 2023
The new staffing requires dismantling data silos and empowering the human-bot workforce.
Posted November 01, 2022