Damien Thioulouse
Head of artificial intelligence and machine learning at Simplr
Damien Thioulouse leads artificial intelligence across all domains at Simplr, developing highly scalable solutions at the forefront of natural language processing and building highly specialized proprietary models tailored to customer service. He is responsible for growing a top-notch team and creating strong ties with leading universities in the San Francisco Bay area as well as mentoring new teammates and students.
Articles by
Damien Thioulouse
Large language models are disrupting CX. Here's where the tech is at and where it can best be applied to get the most out of your CX.
Posted April 18, 2023