Aspect Software announced that it is acquiring Voxeo for $150 million.
The purchase will boost Aspect's cloud, hybrid, and premises-based deployments while adding interactive voice response and multichannel self-service capabilities to the company's solution portfolio, according to the companies executives. The move could also propel Aspect to a better position to go up against the likes of much larger competitors like Genesys, Cisco Systems, and Avaya.
"From an acquisition point, this is a very strategic move for us," says Chris Koziol, president and general manger of interaction management at Aspect.
For the full story, read the article "Aspect Software to Acquire Voxeo" at www.speechtechmag.com.