Zappix has partnered with Synergy Organisational Solutions to grow awareness around visual IVR technology.>
Through this partnership, Synergy, a provider of digital customer care, and Zappix hope to enhance the offerings available to the 6,225 contact centers in the United Kingdom.
"These partnerships open many exciting opportunities for Zappix around the world," said Zappix President Yossi Abraham in a statement. "Our partners handle contact center solutions for some of the world's best enterprises. Our platform will enhance the services they offer these organizations and result in impressive ROI for their clients. We are looking forward to working closely with Synergy and to growing business in the UK, combining Synergy's knowledge of the local market with Zappix cloud-based self-service technology."
"I am excited to partner with Zappix and offer innovations in technology to our clients. Zappix Visual IVR platforms will help our clients and contact centers across the UK reduce calls to live agents, lower costs, and enhance the customer experience," said Olu Orugboh, managing director of Synergy Organisational Solutions, in a statement.