Avaya subsidiary Zang has launched Zang Office, a cloud phone service that enables businesses to customize their communications suite, and Zang Spaces, a meetings as-a-service offering for dynamic team collaboration.
Zang Office, paired with Zang Cloud, a robust development platform, provides business owners with the guidance and tools to go online and add communication features, such as voice and SMS, local or toll-free numbers, auto-attendants, interactive voice response (IVR), voicemail-to-email translation, hunt groups, conference calling, landline-to-mobile transfer, and more. The web interface lets administrators manage their users and configuration, make changes to their IVRs, view call logs, add mobile devices for landline-to-mobile transfer, and manage account settings. Zang Office also offers device flexibility through choice of landline phones, mobile clients for iOS and Android, and soft clients for any desktop.
"As a privately owned-restaurant that just opened six months ago, we knew we needed to differentiate our services and offer unique experiences within a set budget. Zang Office offered us an affordable way to support callers looking for restaurant information or wanting to book an event. We are adding event venues and looking to support adjacent businesses, and Zang Office supports this game plan. We are excited about the possibilities provided by SMS enablement via Zang Cloud," said Brent Knittel, co-owner of Cottonwood Cottage in Genoa, Nevada.
Currently available in the United States and Canada, Zang Office pricing starts at $15.95/month.