VoIPstudio has launched an extension for Google's Chrome, bringing complete softphone capabilities and click-to-call functionality into the web browser.
The plugin, available as an extension from Chrome Web Store, integrates the existing VoIPstudio desktop softphone directly with the Chrome browser. Users can log on from any device equipped with Chrome and have full access to their calling histories, recordings, and contact lists. It also adds click-to-call functionality by converting numbers from websites to clickable links and offers intelligent management through the contact directory. When a user places a call to a number listed on a website, the call and the number are also presented in the call history.
"The new extension brings another level of flexibility and convenience for our users, who often use multiple devices," said Rob Seymour, marketing director at VoIPstudio, in a statement. "It provides all the features of a softphone but does not require the download of any new software. It's particularly useful for call center agents who can simply login via a browser to enable access to their features and call history."