Viseo is launching Viseo Bot Maker, an open-source platform for designing and developing chatbots and voice assistants to scale.
"With the launch of Viseo Bot Maker, we position ourselves today in an ambitious way on what will be the future of interfaces: more natural and ambient. Today the keyboard, the thumb and tomorrow the voice," said Eric Perrier, CEO of Viseo, in a statement. "By opening the code of our platform, we want to accelerate the development of chatbots and focus on the core value of chatbots: user experience more than technology. We invite all project leaders and developers from around the world to use and come to contribute to this initiative."
Viseo Bot Maker is primarily a visual interface that allows users to design drag-and-drop conversations. It also connects to multiple messaging channels, including Facebook Messenger, Slack, Kik, Skype, Telegram, WeChat, Google Home/Assistant, Amazon Alexa, and Microsoft Cortana. It combines artificial intelligence, natural language processing, automatic translation, language detection, and computer vision and also connects to enterprise core information systems, such as those for customer relationship management (CRM) and enterprise resource planning (ERP).