Telinta, a provider of cloud-based softswitch solutions for VoIP service providers, has updated its white-label Desktop Softphone and WebRTC solutions.
Telinta's brandable Desktop Softphone for Windows, Mac, and Linux computers enables VoIP service providers to offer both inbound and outbound VoIP calling, plus messaging. Its brandable WebRTC solution can be accessed via a multi-language web-based portal.
New features added to these solutions include an optional Operator Panel and Busy Lamp Field, enabling an office receptionist to see at a glance if a team member with an extension on the same PBX is busy with an active call. Other features include both attended and unattended call transfers, placing calls on hold, SMS and free on-net messaging, phonebook, call history, do not disturb, and more. VoIP service providers can also offer optional features to their users such as voicemail, call forwarding, and more.
Telinta's Desktop Softphone and WebRTC are fully integrated with its VoIP solutions, enabling Telinta customers to offer softphone calling as a stand-alone service or as part of a bundle of services. They can be integrated with other Telinta solutions, such as hosted PBX, SIP trunking, and VoIP calling via a mobile softphone app for Android and Apple iOS.
"Telinta offers a full range of softphone options for Telinta customers and their resellers to offer VoIP calling from virtually any compatible device," said Alex Ferdman, CEO of Telinta, in a statement. "From Windows, Mac, and Linux, to desktop and laptop, Apple and Android mobile devices, and even web-based VoIP calling from the user's own browser, Telinta has a brandable solution."