Fonolo is now offering its cloud-based call-back solutions to a growing network of Talkdesk-powered contact centers and is coming soon to AppConnect, Talkdesk's enterprise app store.
Fonolo's cloud-based call-backs are now available to all Talkdesk customers and, starting soon, Talkdesk admins can integrate Fonolo's capabilities into their contact center stack with just a single click.
"As one of the world's leading contact center solution providers, we're thrilled to be part of the Talkdesk ecosystem and can't wait to see more enterprises benefit from Fonolo call-backs," said Shai Berger, CEO of Fonolo, in a statement.
"Talkdesk is thrilled to offer customers a new contact center experience that incorporates cutting-edge technology from Fonolo. We recognize them as a true innovator and are looking forward to building something great together," said Robert Sur, head of platform at Talkdesk, in a statement.