OpenText, a provider of Enterprise Information Management solutions, has launched StreamServe 5.6, OpenText’s new Customer Communications Management solution.
When used with OpenText’s Business Process Management (BPM) solution, OpenText StreamServe can improve the customer experience through the automation of customer communications. Both business-to-business (B2B) and business-to-consumer (B2C) organizations use OpenText customer communications management solutions to create, produce, and distribute enterprise documents on-demand.
OpenText’s Customer Communications Management (CCM) products are part of the OpenText Customer Experience Management (CEM) suite of solutions, and provides an interactive online experience across multiple channels while complying with government requirements.