Nu Echo, a solutions developer and professional services organization specializing in contact centers, today released NuBot platform 3.12, its proprietary performance testing platform. On the market since 2010, NuBot allows organizations to evaluate the performance of their telephony infrastructure and contact centers from end to end.
The NuBot platform automates performance testing, allowing enterprises to validate the functionality and capacity the system can actually handle.
NuBot platform 3.12 provides the following advanced features and functionality:
- A new web interface featuring social login, single-click test launch, real-time monitoring, and analytics straight from a browser;
- New application state tracking mechanism featuring audio pattern matching; and
- Several concurrency optimizations features.
"We are very excited to announce the launch of NuBot 3.12. Our clients will no doubt see and experience the platform, interface, and dashboard improvements," said Daniel Paradis, vice president of business development at Nu Echo, in a statement. "Not all our clients want to do testing themselves, and so we now offer our Fast-Track package, which provides a turnkey solution; pairing the NuBot platform 3.12 with our highly trained professional services team. Clients are looking to ensure the performance of their systems, which translates into improved client experience and operations. Nu Echo and NuBot make that happen."
As part of the NuBot platform 3.12 release, Nu Echo is offering 200 NuBot minutes free to trial the hosted platform. The offer is valid for one month from the date the trial begins.