noHold, a provider of Web-based customer self-service solutions, now officially supports 13 languages with its virtual assistant technology.
noHold is now live with virtual assistants in Chinese (traditional and simplified), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, and Turkish.
"Providing support in one's native language is more important than one may think," said Diego Ventura, CEO of noHold, in a statement. "It creates affinity with the brand and decreases customer effort to get where they need to go. Using pattern-recognition-like algorithms in our natural language processor allows us to localize a virtual assistant in only a few days."