NXTsoft has partnered with Finn AI, a provider of conversational artificial intelligence for banks and credit unions, to integrate Finn AI's chatbot to most digital banking platforms.
NXTsoft offers Finn AI pre-built connectivity to 99 percent of financial institutions in the United States.
"Finn AI and NXTsoft have like-minded goals that center around helping retail banks and credit unions deliver frictionless, best-in-class digital banking experiences," said Jake Tyler, co-founder and CEO of Finn AI, in a statement. "Our partnership with NXTsoft positions us to immediately help customers deploy an AI-powered chatbot adding automated, 24/7 virtual assistance into their digital channels."
"Customer service is such an important part of any financial institution's strategy," said David Brasfield, CEO of NXTsoft, in a statement. "NXTsoft is excited to play a part in connecting Finn AI's industry-leading AI-chatbots to financial institutions integral systems, empowering financial institutions to provide the best possible customer service experience."