Mutare has added its Voice Traffic Filter to the Talkdesk AppConnect customer experience solutions marketplace, enabling businesses to combine Voice Traffic Filter with their Talkdesk CX Cloud contact center platform to filter out unwanted calls before they ring into automated systems or live agents.
"At Mutare, we understand just how important the voice channel is when it comes to delivering excellent service," said Chuck French, Mutare's chief growth officer, in a statement. "And with this partnership, Mutare and Talkdesk are making sure you can focus on just that."
"With the addition of Mutare to Talkdesk AppConnect, businesses can now quickly and easily integrate best-in-class voice threat defense technology into their contact center solution to further enhance the experiences they provide their customers and leverage those experiences to create a competitive advantage in the market," said Chad Haydar, global vice president of channel and alliances at Talkdesk, in a statement.