Logicalis US, an IT solutions and managed services provider, has introduced the Logicalis Hosted Collaboration Solution (HCS), a Cisco-based enterprise collaboration offering including basic voice and voicemail services, instant messaging, and presence services, contact center, and other advanced applications hosted in the cloud.
The new Logicalis Hosted Collaboration Solution provides Cisco's portfolio of collaborative applications in a subscriber-based as-a-service formats.
"A Logicalis Hosted Collaboration Solution works in much the same way as an on-premise solution; the only difference is where the core UC applications reside," said Cory Rehfeldt, director of the collaboration practice at Logicalis US, in a statement. "While cost savings can be one benefit, two perhaps more important reasons to consider UC as-a-service include the increased flexibility it offers in deploying collaboration applications and the reduced burden on internal IT resources. Why have talented, expensive, in-house personnel focused on lights-on activities like phone system updates when they can be working toward much more strategic goals?"