Intradiem, a provider of contact center robotic process automation (RPA), has earned ISO 27001 certification and SOC 2 Type II attestation.
"Earning the ISO certification and the SOC 2 attestation affirms our commitment to customers that we are taking all appropriate measures to manage the security of information assets, including financial and third-party information," said Kevin Wilson, chief technology officer at Intradiem, in a statement. "This process ensures that risk, governance, and compliance practices meet the most rigid security standards in the industry."
ISO 27001 is a stringent international standard for information security management. The SOC 2 Type II report confirms that Intradiem has successfully achieved the Trust Services Criteria surrounding security and availability from both a design and operating effectiveness perspective.
"We consider the trust of our customers to be of paramount importance," said Matt McConnell, CEO of Intradiem, in a statement. "Our partnerships are based on confidence that Intradiem will continue to lead the way in contact center robotic process automation, including adherence to industry-leading security standards and practices."