Forty 7 Ronin, a provider of interactive voice response (IVR) design and deployment, has launched its IVR Performance Tuning QuickStart Service.
Forty 7 Ronin's transcription and tuning services will help companies do the following:
- Reduce average call handling time;
- Improve call containment;
- Boost customer satisfaction;
- Decrease abandon rate;
- Reduce agent staffing; and
- Create rapid ROI.
"Productivity and customer satisfaction accelerate with our QuickStart or Full-Scope IVR Performance Tuning Services. We designed these refreshingly simple tuning options and customized managed services packages for easy, streamlined analysis and continuous improvement," said Forty 7 Ronin's managing partner, Mark Stallings, in a statement.