Earthbend has added Red Box call recording solutions to its portfolio for customers who need to adhere to state and federal laws call recording.
Red Box provides solutions for compliance, coaching and training, service quality control, evidence gathering, dispute and complaint resolution, staff protection, and verification.
“Call Recording continues to be an area of focus for businesses around the globe, said Ryan Donovan, general manager and vice president of Sales and Service, EarthBend. “Our channel and customer base continues to look for expanded options in today’s complex sales environment. The addition of Red Box Recorders to the EarthBend solution set enables our clients to access the trusted suite of products from Red Box.”