Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has signed Telarus as a global master agent channel partner.
Telarus has an agent-partner community of value-added resellers, managed service providers, integrators, and telecom professionals who source data, voice, cloud, and managed services through their portfolio of 180 leading service providers.
"This partnership with Telarus is an incredible growth opportunity for Aspect and, along with the Aspect Via Reseller Program announced earlier this year, represents the successes of the company's aggressive channel strategy outlined at the beginning of 2018," said David Herzog, senior vice president of worldwide channels at Aspect Software, in a statement. "We're very excited to work with Telarus and their network of subagents to identify and cultivate new contact center and workforce opportunities."
"Because we focus on our partners' success, Telarus helps ensure large, complex opportunities get the extra attention they deserve, which is one of the reasons we were the fastest growing master agent in North America last year," said Patrick Oborn, co-founder of Telarus, in a statement. "We're very pleased to bring Aspect's award-winning customer engagement solutions into our portfolio, and we look forward to a long, mutually beneficial relationship."