Akkadian, a provider of unified communications provisioning automation, now supports Webex Contact Center, allowing for zero-touch provisioning from a single pane of glass for all contact center unified communications applications.
Adding this feature further expands Akkadian's support of the Cisco UC Cloud Applications portfolio, adding to current capabilities for all Cisco on-premises contact center products (UCCE, P-UCCE and UCCX).
"We're excited to announce this new provisioning support at Cisco Live," said Tom Bamert, chief product officer of Akkadian, in a statement. "At a time when many customers are migrating from on premises to the cloud, we feel it's important to have access to the same automation capabilities as their on-premise solutions. Let's be honest, just because it's hosted by someone else doesn't make it any easier to administer."