Aircall, a provider of cloud-based phone and contact center solutions, has partnered with Converged Network Services Group (CNSG). With this alliance to offer a cloud based unified communications and contact center solution through thousands of partners nationwide.
"CNSG is a key addition to our channel expansion, and we are thrilled to align on a vision of where this collaborative technology is taking the contact center and customer experience industry," said D.J. Kreft, vice president of North America channel partnerships at Aircall, in a statement. "Aircall's pre-built integrations to all of the top cloud-based CRM and helpdesk tools are a driving and disruptive force, and we are ecstatic about the channel reach that our CNSG partnership affords us."
"We are extremely excited to bring Aircall into our expansive supplier portfolio," said Randy Friedberg, executive vice president of sales and marketing at CNSG, in a statement. "CNSG partners are having enormous success utilizing UCaaS and CCaaS solutions to solve the efficiency and communication needs of their customers. Aircall's unique suite of solutions will further enable CNSG partners to build upon the incredible momentum they are achieving in this space."