8x8, a communications cloud provider, and Aryaka, a global SD-WAN provider, are entering a strategic partnership that will improve the performance and reliability of cloud unified communications.
Through this partnership, Aryaka's global SD-WAN solution will provide enterprise-grade private connectivity to further enhance the voice and video quality delivered by the 8x8 Communications Cloud.
When 8x8 and Aryaka are deployed together, enterprise voice and video traffic is routed through Aryaka's global private network instead of over the public Internet, thereby minimizing latencies, packet loss, and jitter, reducing service interruptions and dropped calls.
"Our partnership with 8x8 enables enterprises to significantly enhance the performance of their voice and video communications globally regardless of changing network conditions," said Shawn Farshchi, president and CEO of Aryaka, in a statement. "This improves business execution and delivers the stable and high-quality experiences that employees, partners, and customers demand from communications, collaboration, and customer engagement operations."
"8x8 is committed to providing mid-market and enterprise companies with the highest levels of quality and reliability for cloud communications, collaboration, and contact center services while simplifying service deployment and reducing costs," said Mehdi Salour, senior vice president of global network and developer operations at 8x8, in a statement. "The Aryaka partnership will enable us to further improve quality of service for voice, video, and web conferencing, delivering a superior end-user experience for employees, partners, and customers around the world, even in the face of adverse customer network conditions."
The 8x8 Communications Cloud combines unified communications (8x8 Virtual Office), team collaboration interoperability (8x8 Sameroom™), contact center (8x8 Virtual Contact Center and 8x8 ContactNow) and real-time analytics in a single open platform that integrates across clouds, applications, and devices.