Five9 Agent Assist provides consistent, detailed and precise call summaries.
Sep 17, 2020
Companies need to clean up their data to better serve customers during the crisis, Oracle leaders said at the company's online event today. (Featured on DestinationCRM.com.)
Sep 17, 2020
With the pandemic, extreme workforce agility has become the new normal, conference speakers contend.
Phillip Britt | Sep 16, 2020
The pandemic has offered businesses a chance to reexamine their contact center and data processes, event panelists discuss.
Phillip Britt | Sep 16, 2020
[24]7.ai Engagement Cloud is an integrated conversational AI platform for businesses. (Featured on SpeechTechMag.com.)
Sep 15, 2020
EXP+ combines advanced technology and analytics in integrated and vertical-specific solutions.
Sep 14, 2020
Verified Calls offers reduction in mobile inbound call spam for consumers using Android devices.
Sep 09, 2020